ADJUDICATION OFFICER DECISION
Adjudication Decision Reference: ADJ-00000008
Complaint(s)/Dispute(s) for Resolution:
Act | Complaint/Dispute Reference No. | Date of Receipt |
Complaint seeking adjudication by the Workplace Relations Commission under Section 8 of the Unfair Dismissals Act, 1977 |
CA-00000013-001 |
01/10/2015 |
Complaint seeking adjudication by the Workplace Relations Commission under Section 8 of the Unfair Dismissals Act, 1977 |
CA-00000024-001 |
02/10/2015 |
Date of Adjudication Hearing: 27/01/2016
Workplace Relations Commission Adjudication Officer: Joe Donnelly
Procedure:
In accordance with Section 41(4) of the Workplace Relations Act, 2015 and/or Section 8(1B) of the Unfair Dismissals Act, 1977, following the referral of the complaint(s)/dispute(s) to me by the Director General, I inquired into the complaint(s)/dispute(s) and gave the parties an opportunity to be heard by me and to present to me any evidence relevant to the complaint(s)/dispute(s).
Complainant’s Submission and Presentation:
The complainant was employed by the Employer as an Operative (Shift Manager) for 5 years. The Claimant was unfairly dismissed by his Employer on 17th June 2015 in the circumstances more fully set out hereunder. Prior to the Claimant’s dismissal by the Employer on 17th June 2015, the Claimant had only ever been the subject of two complaints from the Employer in respect of the Claimant’s employment with the Employer. The Claimant received a verbal warning on 11th June 2014 that remained in place for 6 months for running in the aisles of the Employer’s factory premises in alleged breach of the Employer’s health and safety procedures. The practice that resulted in the Claimant receiving the verbal warning was a practice in which the Employer’s employees regularly engaged in and was a practice that was not actively discouraged by the Employer but tolerated by the Employer as a means of aiding the Employer’s employees in meeting the Employer’s production deadlines. The second complaint related to a breach of the Employer’s health and safety procedures. In or around June 2014, the Claimant cut a roll of plastic while the rollers were turned on (which speeded up the process), which was contrary to the approved procedure of first turning off the machine and then cutting the plastic. The Claimant was given a written warning which remained in place for one year. The Claimant sustained an injury in an accident in the workplace during the course of the Claimant’s employment on the 16th April, 2014. The Claimant suffered personal injuries to his left foot/ ankle. After some consideration, the Claimant decided to take a personal injuries claim against the Employer. As of the date of this Complaint Form, the claimant’s personal injuries claim is currently with the Injuries Board for assessment. When the Claimant’s Manager became aware of the fact that the Claimant had lodged a personal injuries claim against the Employer in respect of the accident that occurred on the 16th April 2014, he began to behave adversely to the Claimant from then on until the date of the Claimant’s dismissal on 17thJune 2015. In particular, he approached the Claimant on several occasions (including in particular, but not limited to, approaches made on 16th June 2014 and on 3rd March 2015) and stated to the Claimant that the Claimant should not pursue his personal injuries claim. Moreover, the Manager regularly approached the Claimant and sought updates as to the status of the Claimant’s personal injuries claim. Further, to the Claimant’s knowledge, the Manager questioned other employees as to the status of the Claimant’s personal injuries claim. Further, he went so far as to approach the Claimant in an attempt to settle the Claimant’s personal injuries claim directly with the Claimant despite being fully aware that the Employer’s insurance company was dealing with the matter on the Employer’s behalf and despite being advised by the Claimant that his Solicitors were on record for the Claimant in respect of the Claimant’s personal injuries claim. This conduct on the part of the Manager towards the Claimant amounted to bullying, harassment and intimidation by him of the Claimant that was motivated by the exercise by the Claimant of his constitutional right to institute proceedings against his Employer in respect of the injury suffered by the Claimant during the course of his employment and that constituted an unlawful attempt to dissuade the Claimant from proceeding with his personal injuries claim. On the Claimant’s instructions, his Solicitors wrote to the Employer and to the Employer’s Insurance Company on record in respect of the Claimant’s personal injuries claim on two separate occasions (by letters dated 20th June, 2014 and 31st March, 2015) requesting that the Manager refrain from intimidating or speaking to the Claimant about the Claimant’s personal injuries claim. However, despite these Solicitor’s letters dated 20th June 2014 and 31st March 2015, the Manager continued to approach and harass the Claimant about the status of the Claimant’s personal injuries claim and did so until the date of the Claimant’s dismissal on 17th June 2015. In or around June 2014, prior to the date of the Claimant’s dismissal on 17thJune 2015, the Manager approached the Claimant while the Claimant was working and uttered the following remark to the Claimant: “do you think I will take this lying down, I’ll fight tooth and nail, this will take years. How much do you think you will get”. Unfortunately, the Claimant was involved in a second accident in the workplace on 18th May, 2015 in which the Claimant suffered further personal injuries. The Claimant sustained an injury to his right ring finger when it became trapped between two rollers, which caused the Claimant to sustain a fracture to his right ring finger and the tendons to become removed from the bone. The Claimant is currently under the ongoing care at Waterford University Hospital in respect of this injury. The Claimant intends to bring a further personal injuries claim against the Employer in respect of the further personal injuries suffered by the Claimant during the course of his employment on the 18th May 2015. Following the accident of the 18th May 2015, the Claimant was not in a position to carry out his work with the Employer and the Claimant was certified as unfit for work with his Employer from 18th May 2015 until 26th June 2015. The Claimant was placed on disability with the Dept. of Social Protection (in or around October 2014, the Claimant had been suspended by the Employer from the Employer’s Company Sick Pay Scheme due to a miscommunication with the HR Department of the Employer in relation to sick pay Certificates, thus making it necessary for the Claimant to register for disability benefit with the Dept of Social Protection). During the course of the Claimant’s employment with the Employer, the Claimant extended occasional, informal and limited assistance to his brother in his brother’s recently opened food business in a Public House.. This assistance consisted of attending at the premises for short periods during which the Claimant inter alia took some customer food orders and served some customer food orders. At no time was the Claimant employed by his brother and at no time was the Claimant otherwise contracted to his brother for reward. The Manager became aware of the Claimant’s attendance at the Claimant’s brother’s premises. On Friday 12th June 2015, he telephoned the Claimant and stated to the Claimant that he (the Manager) had seen the Claimant working in his brother’s premises on 12th June 2015. The Manager also stated to the Claimant that he had an independent witness who had seen the Claimant working in his brother’s premises. He requested the Claimant to attend a meeting on Monday the 15th June 2015 and suggested that the Claimant should bring a union representative. On 15th June 2015, the Claimant telephoned the Manager that he was unable to attend the meeting on the 15th June 2015 on the basis that he could not obtain union representation for the 15th June 2015. The Manager rearranged the meeting for the 17th June 2015 and Mr. Power stated to the Claimant during this conversation that “changing the date of the meeting would make no difference to the outcome”. The meeting took place on 17th June, 2015. Present at the meeting were the Claimant, the Manager, a Shop Steward, and a representative from the HR department of the Employer. The Claimant was represented at the meeting by the Shop Steward. Before the meeting of the 17th June 2015, the Employer did not furnish the Claimant with written particulars of the purpose of the meeting on 17th June 2015; the matters to be discussed and considered at the meeting on 17th June 2015; and the possible outcomes of the meeting on 17th June 2015. At the meeting on 17th June 2015, the Manager put it to the Claimant that the Claimant had been seen on more than one occasion working in the Claimant’s brother’s premises. He also put it to the Claimant that he (the Manager) had personally attended the Claimant’s brother’s premises on Friday the 12th June, 2015 and witnessed the Claimant assisting his brother in the restaurant. The Manager further stated to the Claimant that it was well known that the Claimant was working at the Bar and that he (the Manager) had heard it himself. The Claimant confirmed to the Manager that he did assist his brother in a limited and informal way in the Bar as aforesaid and that the Claimant did not receive any remuneration from his brother for this informal and limited assistance. The Claimant confirmed to the Manager that he was not in the employment of his brother or otherwise contracted to his brother for reward. At the meeting on 17th June 2015, the Claimant was presented by the Manager with a letter from a named person stating that they had seen the Claimant working in the restaurant on several occasions. The meeting on 17th June 2015 was the first occasion on which the Claimant saw this letter or learned of the existence of this letter. The Manager stated to the Claimant that the Claimant had worked while certified as unfit for work until 26th June 2015 and that this constituted gross misconduct. He also stated to the Claimant that the Claimant’s personal injuries claims against the Employer would be dismissed by reason of this. After the Claimant had answered the Manager’s questions and allegations, the Claimant was asked by him to leave the meeting room so that he could discuss the matter with the Shop Steward. The Claimant left the room as requested and the Shop Steward remained in the room with the Manager. While the Claimant was outside of the room, the Manager informed the Shop Steward that the Claimant should resign from his employment with the Employer and that if the Claimant did not resign from his employment with the Employer, the Claimant would be fired. The Shop Steward left the meeting to inform the Claimant of the Manager’s position. The Claimant re-entered the meeting and said that he had been up front and honest with the Manager and explained that he had a young family. There was a 5 minute recess after which the meeting recommenced and the Claimant stated that he would not be resigning from his employment. The Manager then told the Claimant that his employment with the Employer was terminated with immediate effect. The Claimant thereupon left the meeting room by himself. The Claimant subsequently received a letter dated 19th June 2015 from the Employer signed by the Manager and headed “Gross Misconduct-Dismissal” and confirming that the Claimant’s employment with the Employer was terminated with immediate effect. At no time did the Employer afford the Claimant a right of appeal against the decision to dismiss the Claimant. In all of the circumstances, the Claimant was unfairly dismissed by his employer within the meaning of the Unfair Dismissals Acts 1977 to 2007. The decision of the Employer to summarily terminate the Claimant’s contract of employment was wholly premature, in breach of the rules of fair procedures and procedurally and substantively disproportionate. Pursuant to s.6(7) of the Unfair Dismissals Acts 1977 to 2007, the Workplace Relations Commission is empowered to have regard to the reasonableness of the conduct of the Employer with regard to a dismissal in determining whether the dismissal is an unfair dismissal. The Employer’s behaviour with regard to its decision to terminate the Claimant’s contract of employment was, in all of the circumstances, wholly unreasonable and, of itself, the behaviour of the Claimant’s employer with regard to the dismissal of the Claimant renders the Claimant’s dismissal unfair within the meaning of the Unfair Dismissals Acts 1977 to 2007. The matters upon which the Claimant will rely in support of his claim that he was unfairly dismissed by the Employer within the meaning of the Unfair Dismissals Acts 1977 to 2007 are not confined to the matters set out herein and the Claimant fully reserves the right to adduce in evidence and rely upon further or other matters not specified herein in support of his claim. |
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Respondent’s Submission and Presentation:
The complainant worked in another establishment whilst on certified sick leave.
Such an action is deemed to constitute Gross / Serious misconduct and is listed as such in the company’s Disciplinary Procedures which were agreed with the union.
The complainant was given notice by telephone (in line with company practice) of the Disciplinary Hearing and this was subsequently postponed to allow him to get union representation.
The facts regarding his working in a Public House, which was witnessed by the plant Manager and included a witness statement from a third party, were put to the complainant at this meeting.
The complainant’s actions destroyed the respondent’s trust and confidence in him.
The claimant admitted that he had worked in the other establishment and was given the option of resignation which he declined.
There was a precedent in the company of dismissing an employee for a similar offence and this dismissal had been upheld following a hearing by a Rights Commissioner.
Such actions were necessary to control absenteeism in the workplace and were clearly understood by the workforce.
Decision:
Section 41(4) of the Workplace Relations Act 2015 requires that I make a decision in relation to the complaint(s)/dispute(s) in accordance with the relevant redress provisions under Schedule 6 of that Act.
Section 8(1B) of the Unfair Dismissals Act, 1977 requires that I make a decision in relation to the unfair dismissal claim consisting of a grant of redress in accordance with section 7 of the 1977 Act.
Issues for Decision:
Dismissal is not in dispute. The issues to be decided therefore are;
Was the complainant unfairly dismissed?
If unfairly dismissed what redress is appropriate in all the circumstances of the case?
Legislation involved and requirements of legislation:
Section 6(1) of the Unfair Dismissals Acts states;
Subject to the provisions of this section, the dismissal of an employee shall be deemed, for the purpose of this Act, to be an unfair dismissal unless, having regard to all the circumstances, there were substantial grounds justifying the dismissal.
The onus is therefore on the employer to demonstrate that the decision to dismiss was justified.
In this regard consideration has to be given to Section 6(4) of the Acts which state;
Without prejudice to the generality of subsection (1) of this section, the dismissal of an employee shall be deemed, for the purposes of this Act, not to be an unfair dismissal, if it results wholly or mainly from one or more of the following:
(a) the capability, competence or qualifications of the employee for performing work of the kind which he was employed to do,
(b) The conduct of the employee,
(c) The redundancy of the employee, and
(d) The employee being unable to work or continue to work in the position which he held without contravention (by him or by his employer) of a duty or restriction imposed by or under any statute or instrument made under statute.
The other factors to be taken into consideration are The Code of Practice on Grievance and Disciplinary Procedures (S.I. No. 146 of 2000) and the general principles of natural justice.
The respondent argued that their actions were covered by Section 6(4) of the Act and that the dismissal was therefore not an unfair dismissal. The complainant’s case was that the respondent’s actions were unreasonable and that the procedures invoked were unfair.
Decision:
The respondent stated that the only matter taken into consideration by them in deciding to dismiss the complainant was the breach of the company’s Disciplinary Procedure covering Gross / Serious Misconduct and in particular the clause which stated;
“It is impossible to list every possible item of gross / serious misconduct, however the following are examples and are regarded as Gross /Serious Misconduct and will leave an employee liable to dismissal without use of the Disciplinary Procedures.”
Amongst the many issues listed was “Engaged in other work or employment while absent from work.”
I note that the clause specifically refers to both work or employment. The claimant and his brother stated that there was no payment made for the complainant’s activities and there is no evidence to contradict this. Therefore the complainant was not employed during this period. The respondent was clear, however, that the complainant’s actions constituted work. I also note that in the paragraph dealing with Gross / Serious Misconduct it states that the examples listed “will leave an employee liable to dismissal without use of the Disciplinary Procedures.” It would appear from the plant manager’s approach that dismissal was the only outcome to be considered for a proven breach of the listed examples and that the principles of proportionality were not considered.
In addition I find that the procedures used in deciding to dismiss the complainant were deficient. The plant manager initiated the process leading to the dismissal by requesting a third party (who was a supplier to the respondent) to accompany him to the Public House for lunch specifically to observe if the claimant was working there. Having observed the complainant on the premises the plant manager subsequently phoned him and instructed him to attend a Disciplinary Hearing in relation to his actions. The manager also asked the supplier to furnish a witness statement for the Hearing. The actual Disciplinary Hearing had the HR Manager in attendance but was conducted in the main by the plant Manager. There was no separate investigation meeting . During a break in the Hearing the plant Manager spoke separately to the shop steward and told him that the complainant had the choice of tendering his resignation or being dismissed. When the complainant indicated that he was not resigning the Manager dismissed him. There was no appeal within the company against this decision.
This sequence of events is clearly contrary to the tenets of natural justice and to the principle that a person cannot be a judge in their own cause. With regard to the Code of Practice on Grievance and Disciplinary Procedures, Paragraph 4.1 of same states; “The essential elements of any procedure for dealing with grievance and disciplinary issues are that they be rational and fair, that the basis for disciplinary action is clear that the range of penalties that can be imposed is well defined and that an internal appeal mechanism is available.” Having regard to these general principles I find that the actions of the respondent in this case constituted a breach of the Code of Practice and this must be taken into consideration by me.
With regard to the actions of the respondent it is clear that he performed some duties in the public house albeit without pay, but there existed the possibility that some of these duties could have aggravated his injury. I accept that the respondent believed in the need for a clear and unambiguous policy regarding working while absent and that there was also a strong Health and Safety ethos in the workplace which is to be commended. I therefore am of the opinion that the complainant’s actions did contribute to the outcome in this regard. I am also aware that the respondent was unfit for work until August 2015. Evidence in relation to the complainant’s ongoing efforts at mitigation was also heard.
I find that, taking all of the above into consideration, the dismissal was unfair and that the claim under the Unfair Dismissal Acts 1977 to 2007 succeeds. I award the complainant €20,500 in compensation.
Dated: 16th March 2016