ADJUDICATION OFFICER DECISION
Adjudication Reference: ADJ-00011576
Marketing Executive
v
Performances Arena
Complaints:
Act | Complaint/Dispute Reference No. | Date of Receipt |
Complaint seeking adjudication by the Workplace Relations Commission under section 77 of the Employment Equality Act, 1998 | CA-00015466-001 | 31/10/2017 |
Complaint seeking adjudication by the Workplace Relations Commission under Section 8 of the Unfair Dismissals Act, 1977 | CA-00015466-002 | 31/10/2017 |
Date of Adjudication Hearing: 20/08/2018
Workplace Relations Commission Adjudication Officer: Eugene Hanly
Procedure:
In accordance with Section 8 of the Unfair Dismissals Acts, 1977 - 2015 and Section 79 of the Employment Equality Acts, 1998 – 2015following the referral of the complaints to me by the Director General, I inquired into the complaints and gave the parties an opportunity to be heard by me and to present to me any evidence relevant to the complaints.
Background:
The Complainant was employed as an Interim Marketing Executive from 7th September 2015 to 30th June 2017. She was paid €654.00 per week. She has claimed that she was discriminated against in getting a job because she was pregnant and she as unfairly dismissed. |
1)Employment Equality Act 19989 CA 15466-001
Summary of Complainant’s Case:
The Complainant worked for the Respondent as a marketing executive. The Complainant’s working relationship with the Respondent commenced on or about 7th September 2015 when she entered a contract with a recruitment company, which acted as employment agency for payroll purposes only, and commenced working directly for the Respondent. That contract, and subsequent contracts with the recruitment company are signed by the Head of Marketing and Communications with the Respondent, presumably acting as agent of the recruitment company. It terminated on or about 26th May 2017. On 31st October 2017, a Workplace Relations Complaint Form was submitted on behalf of the Complainant alleging that the Respondent had discriminated against the Complainant (CA-00015466-001) and had unfairly dismissed the Complainant (CA-00015466-002). The complaint cited 14th June 2017 as the most recent date of discrimination and cited 30th June 2017 as the date of dismissal, both of which dates are within six months prior to the submission of the Complaint Form. The complaint also cited 7th September 2015 as the date of commencement, which is more than a year prior to the date of dismissal. However, it is submitted below that 26th May 2017 is the Complainant’s effective date of dismissal, which date is also within six months prior to the submission of the Complaint Form. The Complainant was employed by the Respondent on a succession of fixed term contracts, the fixed terms being cumulatively from 7th September 2015 to 30th June 2017. In or around December 2016, the Complainant informed the Respondent’s, Marketing and PR Manager, and Head of Marketing and Communications that she was pregnant and was due to give birth in June 2017. During the period from February 2017 to May 2017, the Head of Marketing and Communications repeatedly assured the Complainant that, although the Respondent could not give the Complainant a written guarantee, as an incumbent in the position, who was considered to be doing an excellent job and was highly thought of by CEO, she would get the permanent position once departmental approval was received. The Head of Marketing and Communications also told the Complainant that she would resign her position if the Complainant did not get the permanent position. After 4th May 2017, when the Respondent received departmental approval to make the Complainant’s position permanent, it commenced an advertisement and recruitment process. That process consisted of two rounds of interviews. On 11th May 2017 the Complainant received the job specification for the permanent position. On 18th May 2017 the Complainant submitted her CV and letter of application for the permanent position. On 29th May 2017, the Complainant commenced maternity leave, 26th May being her last day in work. It is submitted below that this amounted to the termination of the Complainant’s employment by the Respondent. The Complainant received no termination payment. By email dated 1st June 2017 the Complainant was invited to a second-round interview on 6th June 2017 and informed for the first time that she should prepare a ten-minute presentation for the interview. She had previously been informed that as the Respondent was familiar with the Complainant’s CV she would not be required to attend a first-round interview and would proceed directly to second-round interview. When so informed, during the last two weeks of May 2017, the Complainant repeatedly informed the Respondent that she was willing to attend a first-round interview and would prefer to be subject to the same interview procedure as the other candidates. The Complainant was initially told that she could skip the first round of interviews given that they were familiar with her CV. However, it transpired that the first-round consisted of interviews with the other candidates. The Complainant believes that those interviews took place on 31st May 2017. The decision that the Complainant would not attend a first-round interview was not communicated to her in writing and was not recorded in writing by the Respondent. On 6th June 2017 the Complainant attended the second-round interview with the Respondent CEO, Head of Marketing, Communications Marketing and PR Manager and an external PR and communications consultant. All members of the interview panel were aware that the Complainant was pregnant and due to give birth in three days’ time and acknowledged that fact. At the end of the interview and in the presence of the other members of the panel the external person stated that the Complainant was “disqualified for bringing an extra person to the interview.” At the end of the interview they informed the Complainant that the other second-round interviews would be taking place on 9th June, but that the Respondent had not wanted to schedule the Complainant’s interview on her due date. On 14th June 2017, the Complainant was informed by telephone that she would not be offered the permanent position. At the time departmental approval to make the Complainant’s position permanent was received, the Respondent had been advertising a fixed term position to cover the Complainant’s impending maternity leave. The Respondent then changed the advertisement to a permanent position. It therefore became apparent to the Complainant that, as she had been assured she would get the permanent position and as no fixed term cover would be recruited, the Respondent would be without a marketing executive during her impending maternity leave. The Complainant asked Marketing and PR Manager how the Respondent would manage with such a temporary lack of a marketing executive, to which they responded that she did not know. The Marketing and PR Manager had previously while awaiting Departmental approval to recruit for a permanent position, told the Complainant that if the position came up shortly, it would mean that the Complainant would receive her salary during maternity leave. The Respondent cannot show who made the decision that the Complainant would not attend a first-round interview, whether the decision was made by the full selection panel what the external member was told about that decision, whether the Complainant received scores for a first-round interview, and if so how such scores were calculated, whether the successful candidate received scores for both rounds. The Complainant is also unaware whether the other candidates were given any indication in their first-round interviews on 31st May 2017 what would be required in the second-round interview, giving them an unfair advantage in that interview. Furthermore, due to the heavily redacted nature of the copy of a document entitled “PUBLICATIONS AND PR EXECUTIVE 31.05.17” which appeared to list scores of all candidates, the Respondent cannot show what scores were received for what rounds of the recruitment process. The decision that the Complainant would not attend a first-round interview, which the Complainant protested against, alone constitutes pregnancy discrimination against her as she was clearly treated quite differently to the other candidates. The Complainant found the timeline of the interview process very unfair, particularly the fact that she was given only four days’ notice of the interview and was required to prepare a presentation over a bank holiday weekend. It is submitted that the matters set out above strongly suggest that the Respondent, on realising that the recruitment of the Complainant to the permanent position would, due to her pregnancy, leave it with a temporary lack of a marketing executive decided not to recruit her. Discrimination Notwithstanding the fact that the Complainant’s written contracts were with the recruitment company, it was an employment agency and, pursuant to section 2(5) of the Employment Equality Act 1998 and for the purpose of the discrimination complaint, the Respondent was the “provider of agency work” and is liable under that Act. The recruitment process run by the Respondent discriminated against the Complainant procedurally and substantively on the ground that she was pregnant. In relation to the burden of proof, section 85A(1) of Employment Equality Act 1998 provides that: “Where in any proceedings facts are established by or on behalf of a complainant from which it may be presumed that there has been discrimination in relation to him or her, it is for the respondent to prove the contrary.” The test for determining whether the burden of proof has shifted to the employer is set out in Teresa Mitchell v. Southern Health Board [2001] ELR 201. The initial burden is on the complainant to establish, as a matter of probability, the primary facts upon which they rely. If those facts are proved to that standard, and if they are considered as having sufficient significance to raise a presumption of discrimination, then the burden of proving that the principle of equal treatment has not been infringed rests on the respondent. In Portroe Stevedores v. Nevins [2005] ELR 282, the Labour Court followed Barton v. Investec Henderson Crosthwaite Securities Ltd [2003] IRLR 332 (an English Employment Tribunal decision) where it was held that, since the facts necessary to prove an explanation would usually be in the possession of the respondent, it required “cogent evidence” from the employer to discharge that burden. This means that where an employer presents a series of unsatisfactory explanations or relies on a mere denial, a tribunal should be mindful that discrimination is “usually covert and often rooted in the subconscious of the discriminator.” This should be borne in mind when assessing any explanation which the Respondent attempts to offer for the treatment of the Complainant. In Dublin City University v. Horgan EDA0715/2007 the Labour Court referred to the above two cases and held that, once the burden has shifted: “Firstly, since the facts necessary to prove an explanation can only be in possession of the respondent, the Court should expect cogent evidence to discharge the burden of proof (See Barton v Investec Henderson Crosthwaithe Securities [2003] IRLR 332 and the decision of the Court of Appeal for England and Wales in Wang v Igen Ltd and Others [2005] ICR 931). Secondly, the requirement to establish that there was no discrimination whatsoever means that the Court must always be alert to the possibility of unconscious or inadvertent discrimination and real denials of a discriminatory motive, in the absence of independent corroboration, must be approached with caution. See Nevins Murphy Flood v Portroe Stevedores [2005] 16 ELR 282). Finally, in Wang v Igen Limited and Others Peter Gibson L J considered the scope which should be ascribed to the notion of ‘no discrimination whatsoever’. He found that if the protective factor or characteristic was more than a ‘trivial inference’ in the impugned decision, a claim of discrimination will have been made out. That is a highly persuasive authority which the Court readily adopts.” In relation to pregnancy discrimination in particular, in Healy v. Trailer Care Holdings Ltd EDA128 the Labour Court held that “in every case in which pregnancy related dismissal is in issue, the factual combination of the dismissal and the woman’s pregnancy must, in and of itself, place the onus of proving the absence of discrimination firmly on the Respondent.” Although it appears to be undisputed that the Respondent was aware of the Complainant’s pregnancy in this case, it is significant, and indicative of the strength of the presumption of discrimination, that there is no requirement that a complainant prove that their employer was actually aware of the pregnancy in order to raise that presumption. It is submitted that the facts set out above on behalf of the Complainant have sufficient significance to raise a presumption of discrimination. Therefore, in the event of the Respondent failing to show that there has been no discrimination the complaint herein must be upheld. Since the facts necessary to prove an explanation can only be in the possession of the Respondent, when the burden of proof shifts to a Respondent, the Court should expect cogent evidence to discharge the burden of proof (see Barton referred to above and the decision of the Court of Appeal for England and Wales in Wong v. Igen Ltd & Ors. IRLR 258). By letter dated 6th September 2017 the Complainant made a data access request to the Respondent for all her personal data, including but not limited to the content of any personnel file or recruitment file, and each and every record and item of correspondence by which she could be directly or indirectly identified, including data stored in electronic form. By letter dated 15th September 2017, the Respondent sent to the Complainant a heavily redacted copy of a document entitled “PUBLICATIONS AND PR EXECUTIVE 31.05.17” which appeared to list the first-round interview scores of all candidates, including the Complainant, notwithstanding that she did not attend a first-round interview. By letter dated 31st October 2017 the Complainant’s solicitors requested, pursuant to section 76 of the Employment Equality Act 1998, all information and documents relevant to the recruitment process, including but not limited to the following: Details of, and documents relevant to, why the Complainant was not offered the permanent position and why the successful candidate was. Details of, and documents relevant to, the particular procedure used in the recruitment process and why such a procedure was used, including if and why the procedure was varied in the case of certain candidates. Details of the interviewers at Round 1 of the interviews and the interviewers at Round 2 of the interviews. Also, details of the dates on which the other candidates were interviewed and notified about the presentation and other requirements for Round 2 of the interviews. Details of the duration of the various interviews and the reasons for this should also be given. An unredacted copy or a copy with only the candidates’ names redacted and replaced as “Candidate 1”, “Candidate 2”, etc, with their sex identified of the document titled “PUBLICATIONS AND PR EXECUTIVE 31.05.17” and already provided to the Complainant in heavily redacted form. Copies of any notes taken or records kept by any party during the recruitment process, including during interviews and during any panel discussions. Copies of any correspondence with the other candidates. Copies of any relevant supporting documents or documents referred to in the above material. The letter requested an explanation of any material in the above documents the meaning of which is not readily apparent and also warned the Respondent that the WRC would be asked to “draw such inferences as may be appropriate pursuant to section 81 of the Act if the above information is not provided”. By letter dated 12th December 2017 the Respondent refused to provide the said material, and stated that the Complainant had “already been supplied with information relating to the recruitment process under Data Protection.” Section 81 of the Act provides that the WRC Adjudicator “may draw such inferences as seem appropriate from the failure to supply the information”. It is submitted that the following specific inferences arise: The only record of the recruitment process is the document entitled “PUBLICATIONS AND PR EXECUTIVE 31.05.17”. The Respondent did not make or did not retain any records of the interviews of the Complainant or the other candidates. The Respondent has no good reason why a different interview procedure was used in the case of the Complainant. The Respondent has no good reason why the Complainant was not offered the permanent position. In South Eastern Health Board v. Burke EDA041, a case relating to discrimination in recruitment, the Labour Court observed that the failure to retain notes of a selection decisions rendered it “extremely difficult” for an employer to discharge the onus of proof placed upon it. Similar comments were made by the Labour Court in Gleeson v. Rotunda Hospital DEE003. Without prejudice to the fact that it is for the Respondent to prove that the Complaint was not discriminated against, as set out above, it is further submitted that it is highly likely that the Complainant was the most qualified candidate for the permanent position for the following reasons: In her time working for the Respondent, there was not a single significant complaint about the Complainant and she received many emails from the CEO and other senior management praising her performance. The Complainant gave an excellent presentation in her interview, which, as required, demonstrated a detailed first-hand knowledge of the challenges facing the Respondent. The Complainant was extremely well qualified for the permanent position, having an undergraduate degree, two masters’ degrees, and five years’ experience working in communications. On many occasions the Labour Court has found prima facie evidence of discrimination in recruitment cases where a complainant’s qualifications or experience were considered superior to other candidates, for example, in Gleeson v. Rotunda Hospital DEE003. The Complainant reserves the right to object at the hearing of the complaints to the Respondent relying on any documents not already disclosed. The Complainant also reserves the right to make a complaint to the Data Protection Commissioner if necessary.
Compensation for discrimination Section 82(4) of the Act (as amended) states: “The maximum amount which may be ordered by the Director General by way of compensation under subsection (1)(c) or (1)(f) shall be— (a) in any case where the complainant was in receipt of remuneration at the date of the reference of the case, or if it was earlier, the date of dismissal, an amount equal to the greatest of— (i) 104 times the amount of that remuneration, determined on a weekly basis, (ii) 104 times the amount, determined on a weekly basis, which the complainant would have received at that date but for the act of discrimination or victimisation concerned, or (iii) €40,000 or (b) in any other case, €13,000.” “Date of dismissal” is not defined in the Employment Equality Act 1998. However, section 1 of the Unfair Dismissals Act 1977 provides: “‘date of dismissal” means— (a) where prior notice of the termination of the contract of employment is given and it complies with the provisions of that contract and of the Minimum Notice and Terms of Employment Act, 1973, the date on which that notice expires. (c) where a contract of employment for a fixed term expires without its being renewed under the same contract… the date of the expiry…” It is submitted that, given that the Complainant’s contract did not provide for maternity pay and the Complainant did not receive any such pay and would have expired during the Complainant’s maternity leave such that the Complainant’s last day of work under the contract was always going to be 26th May 2017, and given that the Complainant, by giving notice of her pregnancy and her intention to take maternity leave effectively gave “prior notice of the termination of the contract of employment” and that 26th May 2016 should be considered to be the “date of dismissal” for the purpose of section 82(4)(a) of the Employment Equality Act. The Complainant was paid on 1st June 2017, and was paid outstanding holiday pay on 3rd August 2017. As the Complainant was in receipt of remuneration from the Respondent at that effective date of dismissal 26th May 2017, the compensation to which she is entitled is limited only by paragraph (a) of section 82(4) of the Employment Equality Act 1998 (as amended), not by paragraph (b) thereof. Section 82(4)(a) limits such compensation to the greater of two years’ remuneration or €40,000. In the Complainant’s case that limit is €68,000. Without prejudice to the foregoing, the Complainant received remuneration in the form of holiday pay after the later date of dismissal referred to in the complaint for (30th June 2017) and therefore paragraph (a) applies in any case. In Fox v. Lee & Anor EED036 the Labour Court held that, in measuring the appropriate quantum of compensation, regard must be had to all the effects which flowed from the discrimination which occurred, including “not only the financial loss suffered by the complainant arising from the discrimination but also the distress and indignity which she suffered in consequence thereof, including the effects of bringing these proceedings”. The Adjudication Officer is also obliged to follow the decision of the Court of Justice of the European Union in Von Colson v. Land Nordrhein-Westfalen [1984] ECR 1891 which held that the sanction for breaches of Community rights must be effective, proportionate and dissuasive. This means that the compensation awarded must fully compensate the Complainant for the economic loss and for the physical, mental and/or emotional distress which she sustained as a result of the breach her rights. It must also contain an element that reflects the gravity of the infringement and acts as a disincentive against future infractions. As a direct result of the Respondent’s discrimination, the Complainant has been worried that she should remove her wedding ring for interviews for potential jobs, particularly given the ongoing gap in her CV since June 2017. It is submitted that the facts of this case justify an award close to the maximum limit, to ensure a dissuasive response such that the denial of employment equality rights to pregnant women is not tolerated. Publication of decision Section 89(1) of the Employment Equality Act 1998, (as amended by sections 83(1)(c)(ii) and 83(1)(h) of the Workplace Relations Act 2015) gives the Adjudication Officer discretion as to how a decision on discrimination is to be published. In the event that there is a finding that the Respondent discriminated against the Complainant, it is submitted that such decision should be published with the Respondent fully identified to meet the requirements of constitutional justice, and the requirement of Von Colson that the sanction for breaches of Community rights must be effective, proportionate and dissuasive, as set out above.
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Summary of Respondent’s Case:
The claim relates to an agency worker of a recruitment company placed with the Respondent, of alleged discrimination on the grounds of gender and family status. The Complainant also alleges that she was unfairly dismissed from her role. The details of the complainant’s claims are set out in her submission dated the 16 March 2018. Accordingly, this submission by the respondent addresses the allegations as detailed in the document of 16 March 2018 and in the complaint form, received by the WRC on 31 October 2017. Notwithstanding the respondent’s rejection of these allegations which will be detailed later, the respondent contends that the complainant has not discharged a prima facie case under the Employment Equality Acts 1998 to 2008 as is required. Accordingly, the respondent respectfully asks that the claims be dismissed. The complainant was employed by a recruitment company on 4 successive fixed term contracts in the position of Interim Marketing Executive placed with the Respondent. This was an unsanctioned post that was performed by agency workers since August 2014 due to the increasing demands and workload in the respondent’s marketing department. The complainant commenced her placement on 7 September 2015 covering the maternity leave of an agency worker. However, this person did not return to the role and the complainant was engaged by the respondent until 30 June 2017, with her last day worked being the 26 May due to the commencement of the complainant’s maternity leave.
The requirement for the position of Interim Marketing Executive ceased upon the appointment of a permanent PR and Publications Executive, following the post being sanctioned by the Department of Culture, Heritage and the Gaeltacht on 4 May 2015. As with all public service appointments, this role was required to be advertised by open competition. This was communicated to the complainant on several occasions and by the Head of Personnel and Operations on 5 May 2017. Subsequently, the Complainant’s role of Interim Marketing Executive came to a natural expiry on 30 June 2017. The permanent position of PR and Publications Executive was advertised internally and externally in line with the Respondent’s recruitment and selection policy. The calibre of applicants for the role was extremely high as this was a full-time, permanent and pensionable post in the public service. The complainant applied for the position and participated in the recruitment process and on 6 June 2017 attended a second-round interview. The panel comprised of CEO, Head of Marketing & Communications, Marketing & PR Manager and included an external consultant, The Complainant was unsuccessful in her application and was informed of this on 14 June 2017. An external candidate was appointed into the PR and Publications Executive role commencing on 1 August 2017.
Discrimination The Complainant alleges that she was discriminated against by the respondent on the basis of Gender and Family Status. She claims that the respondent discriminated against her procedurally and substantively on the ground that she was pregnant. It is not in dispute that the respondent was aware that the complainant was pregnant at the time of the recruitment process. The respondent refutes the allegation that it discriminated against the Complainant as stated. The respondent carried out a fair and transparent recruitment process in line with their recruitment and selection policy and the job advertisement which sets out the respondent’s commitment to equal opportunities. The Employment Equality Act, 1998, defines the term ‘gender’, ‘family status’ and what is meant by the term ‘discrimination’. Section 6(2) of the Employment Equality Acts 1998 to 2011 states that “As between any two persons, the discriminatory grounds and the descriptions of those grounds for the purposes of this Act are that one is a woman and the other is a man in this act referred to as the “gender ground”(c) that one has family status and the other does not in this act referred to as “the family status ground”) Direct discrimination is defined as occurring where one person is treated less favourably then another is, has been or would be treated and that person is of a different race, gender, marital status, family status, sexual orientation, religious belief, age, disability or membership of the traveling community. Direct discrimination consists of two elements. The first is the less favourable treatment of the individual making the complaint; the second is the existence of discriminatory grounds for that treatment. Both elements must be satisfied for a claim of discrimination to succeed. Indirect discrimination is deemed to occur where an apparently neutral provision puts persons at a particular disadvantage compared with other employees based on one of the nine grounds covered by the Acts. There is no evidence to show that the complainant has been indirectly discriminated against.
Prima Facie Case It has been the well-established practice of the Equality Tribunal and the Labour Court to require a complainant to present, in the first instance, facts from which it can be inferred that he or she was treated less favourably than another person is, has or would be treated, on the basis of the discriminatory ground cited. It is only when he/she has discharged this burden to the satisfaction of an Equality Officer that the burden shifts to the respondent to rebut the inference of discrimination raised. The Labour Court has stated that its jurisprudence in this matter stems from the Court’s analysis in Southern Health Board v Mitchell, DEE011, [2001] ELR 201, where the Court stated: “The first requirement is that the claimant must establish facts from which it may be presumed that the principle of equal treatment has not been applied to them. This indicates that a claimant must prove, on the balance of probabilities, the primary facts on which they rely in seeking to raise a presumption of unlawful discrimination. It is only if those primary facts are established to the satisfaction of the Court, and they are regarded by the Court as being of sufficient significance to raise a presumption of discrimination, that the onus shifts to the respondent to prove that there is no infringement of the principle of equal treatment”. In Margetts v Graham Anthony & Company Limited, EDA038, the evidential burden which must be discharged by the complainant before a prima facie case of discrimination can be said to have been established was further outlined by the Labour Court. The Labour Court stated as follows: “The mere fact that the complainant falls within one of the discriminatory grounds laid down under the Act is not sufficient in itself to establish a claim of discrimination. The complainant must adduce other facts from which it may be inferred on the balance of probabilities that an act of discrimination has occurred.” The respondent submits that in her initial complaint to the Workplace Relations Commission on 31 October 2017 and her submission of 16 March 2018, the complainant has failed to discharge this evidential burden and consequently, this claim under the Employment Equality Acts 1998 to 2011 must fail. Notwithstanding and without prejudice to the above, the respondent denies the complainant discriminated against the employee during the recruitment process as she was pregnant. The recruitment process was clear, objective and transparent. In support of this the respondent would reference the following pertinent facts: The recruitment process was conducted in accordance with the respondent’s recruitment and selection policy. This policy sets out the respondent’s commitment to be an equal opportunities employer and to recruit individuals based on their qualifications for the job. The internal and external recruitment and promotional material confirmed the organisations commitment to equal opportunity. The job description and person specification were furnished to all candidates in advance. The job description and person specification were used to establish short-listing and interview criteria and all candidates were scored against these criteria. These criteria are objective, fair and relevant to the post. The interview panel was gender balanced with two women and two men and was experienced and appropriately qualified to assess the most meritorious candidate for the role. The panel also consisted of an external interviewer who was selected as he has considerable experience in the industry. 4 candidates were shortlisted for the second-round interview. Candidates were given the brief in advance of the interview for a presentation they were required to deliver. This brief was chosen as it closely aligned to the type of task that a PR and Publications Executive would be expected to perform. The process was fully transparent. The complainant was furnished with a detailed breakdown of the marks received and the interview assessment sheet for the interview. The Respondent’s commitment to gender equality in the recruitment process is pertinent from the fact that over the last 7 years prior to the most recent recruitment process, out of a total of fourteen appointments with the Respondent this comprised of 7 women and 7 men.
The complainant was not required to attend the first-round interview as this was for the purpose of reviewing the applicants’ CV’s. As the claimant had worked with the respondent through an agency for approx. 21 months they were familiar with her CV and she was informed that on that basis she would automatically progress to the second stage. This is common practice in many organisations. Four candidates were invited to the second-round interview (3 women including the complainant and 1 man). The respondent confirms that the other candidates who attended the first-round interview on the 31 May 2017 were not given any indication of what was required in the second-round interview. All four candidates were provided with information regarding the second-round interview by email on 1 June and were given a brief for a presentation they were required to deliver (appendix 8). These interviews were scheduled for all candidates on 6 June (appendix 9). Two applicants withdrew from the recruitment process at this stage as they had accepted positions elsewhere. The complainant confirmed she was available to attend for interview at the date and time specified. The successful candidate was unable to attend on this date due to work commitments and this was rearranged for the 8 June taking into account the availability of the interview panel.
The respondent has later discovered interview notes written by two interviewers in a personal notebook on the day of the interview (appendix 10). These were not included in her personnel file and as such were overlooked for the request. The notes clearly show the difference between the two applicants and that the successful applicant had an excellent awareness of the brand and was an excellent communicator. By contrast, it was noted that the complainant’s presentation was light on detail and that she failed to look at PR opportunities or branding. No transcripts were taken by the other members of the interview panel for any of the applicants.
The respondent would cite Co Louth VEC v Don Johnson, EDA0712, in support of its position that the mere fact that a transcript of the interview was not kept does not amount to discriminatory treatment. In that case, the Labour Court noted: “…[T]he Respondent submitted a detailed list of the criteria used in the selection process, agreed breakdown of the marking system applicable to each of the criteria, ranking of marks according to a scale from “Fair, Good, Very Good or Excellent”. Details of the marks awarded under each of the headings for each candidate was submitted. Evidence was given to the Court that the Interview Board did not take any contemporaneous notes during the interview.”
The Court went on to find, on this point, that “[t]aking account of all these above points the Court cannot find fault with the record keeping in this competition or in the decision-making process on the marks awarded.”
The Respondent has submitted similar evidence to the respondent in Co Louth VEC v Don Johnson. It is submitted that the respondent’s record keeping was sufficient and request that a similar view of its processes is taken as was applied by the Labour Court in that case.
The respondent rejects the complainant’s assertion that she was the most qualified candidate for the role. The successful candidate was selected for the role ahead of the Complainant based on his performance at interview as measured by the objective interview criteria. The Complainant’s pregnancy did not play any role in the assessment.
Comparing the Complainant’s score to the successful candidate, the marks allocated were as follows: Complainant Successful Candidate Experience 20/25 20/25 Qualifications 10/10 10/10 Understanding of Sector 16/20 18/20 Communication 12/20 18/20 Task 15/25 23/25 Total 73/100 89/100
Evidence can be furnished from the interview panel in relation to the precise detail of the above. However, the rationale from the panel for the marks awarded will be addressed. In relation to Experience and Qualifications, both candidates received full marks on these criteria as they both exceeded the requirements set out in the person specification. Regarding displaying an understanding of the sector, the successful candidate demonstrated a superior knowledge at the interview, in accordance with the scoring sheet from the panel warranting his higher score. The successful candidate also proved to be an excellent communicator at interview, and provided evidence of his communication experience which justified his higher score on this criterion. The successful candidate had considerable experience in the communications industry at a senior level and working on international client accounts. His array of experience was very evident by the presentation that he delivered on the day of the interview which was clear, concise and focused on the PR and marketing opportunities for the Respondent.
As can be clearly seen from the above marks, the area which most notably separated these two candidates was the task they were required to present on the day of the interview, details supplied. The task required the candidates to deliver a presentation to the panel on the following:
Connect 3 events in the current Respondent schedule of events during July/August period and
It was noted on the marking sheet by the panel thatthe successful candidate delivered “an outstanding presentation, well researched with an excellent theme linking the 3 events; on brand message; outstanding PR; strong marketing plan focused on target audience. [He] was well prepared for the interview dealing with all questions in a very detailed way which highlighted the level of experience he was bringing to the role. Unanimous decision from the panel given his understanding of the challenges facing the Repondent, his understanding of the sector and his interest and music ability.” By contrast, it was noted by the panel that the complainant’s presentation “lacked ideas, limited consideration of both brand positioning and digital opportunities; failed to consider the wider opportunities for PR/ marketing. The substantial difference between the two presentations is clear from reviewing the documents themselves and the members of the interview panel can provide further details on same. The Complainant acknowledges that at the end of the interview the external consultant, made a remark to the Complainant that she should be “disqualified for bringing an extra person to the interview”. The comment was made in a jovial manner following other informal discussions at the end of the interview and the complainant was wished all the best. The comment was made at the end of the interview and as such it was clear that it did not play any role in the scoring of the interview. In addition, as the comment was made when the interview had ended it would not have had any impact on the complainant’s performance at interview. The Respondent refutes that the Complainant was subject to any discriminatory treatment as a result of her pregnancy or that it had any impact on the recruitment process. It is noted in the Complainant’s submission (no. 19) that prior to the respondent receiving departmental approval for the permanent post of PR and Publications Executive, the Respondent advertised for a fixed term contract to cover the claimant’s maternity leave. However, in the meantime as departmental approval was received this was withdrawn and replaced with an advertisement for a permanent PR and Publications Executive role, for which the complainant applied. It is also noteworthy that the CEO provided a very positive and complimentary reference for the complainant on 23 August 2017.
Compensation for discrimination Without prejudice to the above, the respondent also notes that as the Complainant was an agency worker, and not an employee of the respondent that any award made should be limited to a maximum of €13,000 in line with an access to employment claim as per the Employment Equality Act 1998-2015. |
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Findings and Conclusions:
1)Employer I note the conflict of evidence in this matter. It is the Complainant’s position that she was de facto an employee of the Respondent. She was interviewed by the Respondent, on their premises. The contract was signed by the Respondent. It was only after she was offered the job was she told that she would be paid via the agency. It is the Respondent’s position was that she was recruited through an agency as an Interim Marketing Executive. Her contract was with the agency and she as paid by the agency. They stated that they did not have approval for the permanent appointment of Marketing Executive and so hired an agency worker to cope with the increasing demands of the business. I find that the Respondent was not in a position to recruit directly a Marketing Executive. I find that they hired an agency worker to fill that interim role. Therefore, I have decided that the Complainant was not a direct employee of the Respondent but rather an agency worker. I find that according to Sec 8(2) of the Employment Equality Act states: For the purposes of this Act, neither an employer nor a provider of agency work shall be taken to discriminate against an agency worker. Therefore, the Complainant may take a claim against the named Respondent. 2)Guaranteed the Post I find that the Complainant was hired as an Interim Marketing Executive because the Respondent had not approval to make a permanent appointment. I note that it is the Complainant’s position that she was guaranteed this position while she was working as an Interim Executive. I note that the Respondent stated that they were satisfied with her work and they were anxious that she applies and that she should be successful I find that the Respondent did not have the authority to make any such promise of a permanent post. I find that once the position had received approval they were obliged to go through the Public Appointment Service selection process. I find that the person attributed to have made that guarantee was not the ultimate decision maker and could not have made such a promise with authority. I note the conflict of evidence. However, on the balance of probability I find that the Complainant was not formally guaranteed the job. 3) 1st Interviews a) Initial screening I note that the Complainant was not required to take part in the initial screening interviews. I note that the Complainant wanted to be treated the same as external candidates and to take part in the 1st interviews. I note that the Respondent stated that the initial interviews were for screening purposes. She was not required to take part as she was already well known to them. I find that this is a most common approach taken with internal and external candidates. I find that it made common sense not to put her through an initial screening when they already knew her. I did not find anything untoward with the Complainant not taking part in the 1st interviews. I have dealt with the scoring issue under c) below.
b) Discrimination I note that she has alleged that by not taking part she was discriminated against. I note that the Respondent stated that the initial interviews were for screening purposes only. She was not required to take part as she was already well known to them. I find that it made common sense not to put her through an initial screening when they already knew her. I did not find that this was a discriminatory action. c) Scoring I note that the Complainant stated that she was aware from the score sheets received from the Respondent that candidates were scored at the first interviews. She was unaware whether those scores were added to scores from the second interview to arrive at a result, and if so then she was at a disadvantage. I note that the Respondent witnesses who were on the panel for the 2nd interviews assured the hearing that no scores from the 1st interview were considered. In fact, they stated that they were not aware of any scores from the first interview. They stated that the decision to select the candidate was based solely on the second interview. I note the conflict of evidence. I have decided on the balance of probability that the selection decision was based solely on the second interviews. 2nd Interviews a) Presentation I find that the Complainant did not raise any objection with the time allocated to prepare the presentation. I did not find any evidence that the Complainant was treated less favourably with the time allocated to prepare the presentation. b) Advanced pregnancy I note that the Complainant was scheduled to attend the second interview some three days before her maternity leave commenced. I note that she did not raise any issue with the impact of her pregnancy on her ability to take part in the selection process. c) Actual scoring Criteria Complainant Successful Candidate Experience 20/25 20/25 Qualifications 10/10 10/10 Understanding of Venue/Sector 16/20 18/20 Communication 12/20 18/20 Task 15/25 23/25 Total 73/100 89/100
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I note that the scoring was very even for the first three criteria, Experience, Qualifications, Understanding of Venue/Sector
I note that there was a significant difference in the scoring on Communication and Task.
I note that the Respondent confirmed that they were “blown away” by the successful candidate’s performance and that there was a quite a gulf between the Complainant and the successful candidate.
I note that they stated that the successful candidate is still employed with them and performing to a very high standard.
I note that the Labour Court in case EDA077 stated “However the qualifications or criteria which are to be expected of candidates is a matter for the employer in every case. Provided the chosen criteria are not indirectly discriminatory on any of the proscribed grounds, it is not for the Court to express a view as to their appropriateness. It is only if the chosen criteria are applied inconsistently as between candidates for an unsuccessful candidate is clearly better qualified against the chosen criteria that an inference of discrimination could arise”.
In this case I find that the criteria selected could not be deemed to be indirectly discriminatory. Nor did I find any evidence that they were applied inconsistently.
I note that in the The Labour Court case EDA 1322 it stated, “it accepts on the evidence that the selection board took account of these factors in assessing candidates under each of the criterion which it used in the assessment of candidates. Each of the witnesses who gave evidence on behalf of the Respondent told the Court how they assessed experience and the other mandatory factors in making their decision under each of the criterion used in the competition. They also told the Court why they attached greater weight to the experience of the successful candidate over that of the Complainant. The Court accepts the veracity of the evidence tendered by these witnesses. It is satisfied that experience was taken into account in the competition but the weight to be ascribed to that consideration is a matter for the selection board. It is not a matter for this Court to substitute its views on the appropriate weighting for that of the designated decision makers.
In this case I find the witnesses credible in the allocation of scoring marks to each of the candidates.
- d) Alleged comments by a panel member
I note that the Complainant alleged that the external panel member made a derogatory / discriminatory comment at the conclusion of the interview.
I note that this panel member emphatically denied making such a comment.
I note that the other members of the panel stated that they had no recollection of hearing it.
I note that the Complainant stated that she immediately ‘phoned her husband and referred to it.
I note that the Complainant did not refer to this alleged incident to her colleague who was on the panel as they walked away from the interview.
I note that the Complainant did not raise this alleged incident in the immediate aftermath of the interview.
I did not find any convincing evidence of the occurrence this alleged incident.
Having regard to all the circumstances I cannot accept that the Complainant’s failure to attain the position is a fact from which discrimination on the grounds of pregnancy could be inferred.
Decision:
Section 79 of the Employment Equality Acts, 1998 – 2015 requires that I make a decision in relation to the complaint in accordance with the relevant redress provisions under section 82 of the Act.
For the above stated reasons, I have decided that this complaint should fail.
Key Words:
Discrimination on grounds of gender, family status, in getting a job, promotion | ||||||
2)Unfair Dismissals Act 1977 CA 15466-002Summary of Complainant’s Case:
Summary of Respondent’s Case:
Findings and Conclusions:1)Employer I note the conflict of evidence in this matter. It is the Complainant’s position that she was de facto an employee of the Respondent. She was interviewed by the Respondent, on their premises. The contract was signed by the Respondent. It was only after she was offered the job was she told that she would be paid via the agency. It is the Respondent’s position was that she was recruited through an agency as an Interim Marketing Executive. Her contract was with the agency and she as paid by the agency. They stated that they did not have approval for the permanent appointment of Marketing Executive and so hired an agency worker to cope with the increasing demands of the business. I find that the Respondent was not in a position to recruit directly a Marketing Executive. I find that the Respondent hired the Complainant as an agency worker to fill that interim role. Therefore, I have decided that the Complainant was not a direct employee of the Respondent but rather an agency worker. However Sec 13 (a) of the Unfair Dismissals (Amendment) Act 1993 which states, “the individual shall be deemed to be an employee employed by the third person under a contract of employment.” This means that the responsibility for the alleged dismissal rests with the hirer company in this case the Respondent. In this case I find that the Complainant may take a case for alleged unfair dismissal against the named respondent. I refer to the equality case above. I have found that the Complainant was not discriminated against on grounds of gender/pregnancy. I note that it’s the Respondent’s position that once the Complainant was not successful then her contract of employment was terminated due to the effluxion of time. I note the Complainant’s position that a fixed term contract may not be terminated during the period of the maternity leave and that the contract did not preclude the application of the Unfair Dismissals Act.
I refer to Sec 19 (1)(b) of the Maternity Protection Act states: 19.Ending of leave under section 18 where no change of circumstances (1) Subject to subsection (2) and section 20, leave granted to an employee under section 18 shall end— (a) in the case of leave granted to a pregnant employee, immediately before her maternity leave begins; and (b) in any other case, on the date on which she ceases to be an employee to whom this Part applies. This means that a fixed term contract may end during maternity leave when the contract reaches its end date. Therefore, I find that this employment ended upon the expiry of the contract of employment. Therefore, I find that there was no unfair dismissal. Decision:Section 8 of the Unfair Dismissals Acts, 1977 – 2015 requires that I make a decision in relation to the unfair dismissal claim consisting of a grant of redress in accordance with section 7 of the 1977 Act. For the above stated reason, I have decided that this complaint should fail. |
Dated: 12/10/2018
Workplace Relations Commission Adjudication Officer: Eugene Hanly
Key Words:
Unfair dismissal |