ADJUDICATION OFFICER DECISION
Adjudication Reference: ADJ-00030859
Parties:
| Complainant | Respondent |
Parties | Daniel Duggan | IC Plus Ltd |
| Complainant | Respondent |
Anonymised Parties | Warehouse Lead | Distribution Company |
Representatives | Kevin Byrne Sound Advice Consultancy, Denis Hynes SIPTU | Ciaran Loughran & Paul Crowley Ibec, Martin Griffin, Sinead Griffin, Barry Estran |
Complaint:
Act | Complaint/Dispute Reference No. | Date of Receipt |
Complaint seeking adjudication by the Workplace Relations Commission under Section 8 of the Unfair Dismissals Act, 1977 | CA-00041317-001 | 30/11/2020 |
Date of Adjudication Hearing: 21/06/2021
Workplace Relations Commission Adjudication Officer: Eugene Hanly
Procedure:
In accordance with Section 8 of the Unfair Dismissals Acts, 1977 – 2015following the referral of the complaint to me by the Director General, I inquired into the complaint and gave the parties an opportunity to be heard by me and to present to me any evidence relevant to the complaint.
This matter was heard by way of remote hearing pursuant to the Civil Law and Criminal Law (Miscellaneous Provisions) Act 2020 and SI 359/20206, which designates the WRC as a body empowered to hold remote hearings.
Background:
The Complainant was employed as a Warehouse Lead from 23rd March 2015 to 21st July 2020. He was paid €634.62 per week. He has claimed that he was unfairly selected for redundancy, rendering the dismissal unfair. He has sought compensation. The Respondent has rejected this claim. |
Summary of Respondent’s Case:
The Complainant was placed on temporary lay-off due to the impact of Covid on 23rd March 2020. On 10th April 2020 the Respondent wrote to the Complainant to advise that matters had deteriorated and that his lay-off would be extended a further eight weeks. In May 2020 the Respondent conducted a review of its business with forecasts of a 50 % drop in its business. On 29th May 2020 he and another employee’s positions were placed at risk of redundancy. A consultation meeting took place remotely on 8th June and he was accompanied by his union official. On 16th June the Respondent wrote to him regarding any queries or questions he might have and invited him to submit any further ones. He did not submit any queries or questions. On 19th June 2020 he was informed in writing by the Warehouse Manager that his position would be made redundant with effect from 21st July 202. He was given the right to appeal that decision to the Financial Controller. On 3rd July 2020 the Complainant emailed the Warehouse Manager setting out his concerns about the redundancy and strongly appealed the decision. On 8th July the Warehouse Manager emailed him to state that as no appeal had been made to the Financial Controller the redundancy was confirmed and advised him that he would receive a reference. On 10th July 2020 the Complainant’s representative emailed the Financial Controller with the same email as was sent to the Warehouse Manager pointing out that the delay in submitting the appeal was due to the representative being absent. On 13th July 2020 the Financial Controller replied that as the Complainant had not made the appeal within the time frame allowed it was denied. The Complainant’s employment ended on 21st July 2020 and he was paid all outstanding monies due. He was advised of the Respondent’s inability to pay the statutory redundancy he was advised to apply to the Department of Social Protection. The Respondent has rejected the claim of unfair selection for redundancy. The Complainant was employed in a stand - alone position as Warehouse Lead. His position was put at risk and he was given the opportunity to engage on the process. Ultimately his position was made redundant on 19th July 2020.The Complainant was employed in a stand-alone position. He cannot claim that there were one or more persons doing like work to him who have not been made redundant. They cited Barton v Newsfast Freight Ltd UD 1269/2005 in support. The Respondent utilised an external HR Consultant to ensure that the process was conducted in a fair and open manner. The Complainant was given the right to representation and the right of appeal. It was only when all alternatives to redundancy were explored, including an extended lay-off, that the decision to make the position redundant was confirmed. On 1st May 2020 while he was on lay-off he was invited to apply for a technical support role. The role itself did not qualify as a suitable alternative role, as he did not have the requisite skills or experience. It is clear that the circumstances which led to his position becoming redundant satisfy the criteria set out in the Act. The redundancy occurred solely because of a need for a cost cutting measure. The warehouse was targeted rather than other departments due to the drop off in business. It was decided that the reduced workload in the warehouse could be absorbed by the Warehouse Manager. It was decided that certain persons with specialist expertise had to be retained in the business. This redundancy cannot be deemed unfair as no selection criteria are relevant for the singular role in the company. The Complainant was made redundant due to a legitimate redundancy situation. The process was fair and reasonable in line with the legislative requirements. |
Summary of Complainant’s Case:
The Complainant’s Representative stated that last summer and following numerous meetings and calls the Complainant feels he was unfairly selected for redundancy. At no point did he want to leave his role either through redundancy or other means. He very much enjoyed his work and his workplace and was a dedicated and loyal member of the company for many years. He feels he was not given fair and due hearing in relation to this matter. Various letters were received from the Respondent which in his opinion were long winded letters and emails that caused him to feel backed into a corner and basically had no option but to take statutory redundancy as detailed. It is also important to note that he is a family man and found himself in a difficult financial situation. During this process towards redundancy the Respondent continued to bombard him with facts and figures as to why his role was made redundant. However, the Respondent continued to highlight the down turn in business due to COVID-19 as stated by his temporary layoff on 23rd March 2020 as the main instruments towards the decision to let him go. Yet he pointed out that in October 2019 he was informed that sales were down so his job was at risk before Covid happened. He believes that Covid was used as an excuse to implement this redundancy. With respect and as everyone can confirm the Government made available various support schemes to employers in the hope they could continue to trade. Employment Wage Subsidy Scheme where the State pays a flat rate subsidy per employee if turnover has fallen by 30%. This scheme was extended to December 31st, 2021. This was not given to him although he asked for it. He feels it was very difficult to put this point across mainly as he had to deal with various personnel regarding his issues. He felt it was the case of him alone against the Respondent company.
The Complainant felt extreme pressure and an element of bullying within in his role. He felt excluded and isolated. He believed that management were spying on him. He raised a grievance against his Line Manager on 21st January 2020 and the Chief Executive investigated it and issued a report. The grievance of bullying was not upheld. He believed that his grievance did not receive a fair hearing. It was agreed to utilize a Mediator to try to resolve the matter. However, this exercise did not conclude. So, it was not resolved. When he raised any issue at work or Health & Safety concerns he received a very negative response. Furthermore, he felt the impact this had on his mental health.
He was aware that the Company was struggling financially, he offered to work part time hours but this was not considered. He still remains at a complete loss to understand his treatment, as his work was always done to a high standard. He enjoyed his job and always strived to do his best and work in the detail under the guidelines of his role. He believes that the Respondent did not realistically examine alternatives to redundancy, such as part time working. The Respondent could have received 85 % of his pay as a COVID payment and he could have been kept in his job. In March 2021 the Respondent advertised for a warehouse assistant, which the Complainant would have been very interested but was not considered. This was just 9 months after he was made redundant.
It would appear that his role was not made redundant as its fundamentally the main aspect of the company. It is important to highlight his role was covered by a line manager. His role was backfilled by a member of the sales team also. Three specialists were recruited and in the second half of 2020 his role was advertised. Furthermore, it is a concern, as this line manager was reported to senior management detailing issues which were not dealt with under normal employment conditions. During the redundancy process he was dealt with by different HR people who had previous issues with him. He believed that this was not right. He is a family man and this has caused him to experience mental health issues.
Based on factual circumstances submitted he feels he was unfairly dismissed under the guise of redundancy. He is seeking re-instatement or compensation. He tried to find work and applied for many warehouse-types of jobs by email mainly but got no replies. This was during the lockdown and jobs were almost impossible to get. In February 2021 he got a full-time job earning €10,000 less per annum.
Findings and Conclusions:
1) Was the redundancy genuine I note that the business suffered from the effects of the pandemic. I note that the Complainant accepted that the business struggled financially. I note that this was a stand-alone position and the position that the Complainant held was backfilled by the Warehouse Manager and other team members. I note that this position was not filled for a period of 9 months at least. I find that the business had experienced significant downturn as a result of the pandemic. I find that the business was obliged to address its financial difficulties. I find that one other position was made redundant as well as the Complainant’s. On the balance of probability, I find that this was a genuine redundancy. 2) Procedural Fairness I note that the Complainant was placed on lay-off on 23rd March 2020 and that this was extended by a further eight weeks. I note that his position was then placed at risk of redundancy. I note that a consultation meeting was arranged and he was asked to make suggestions on alternatives to redundancy but that he didn’t. I find that there was no evidence presented to this hearing of a meaningful examination of alternatives to redundancy. I find that the wages subsidy did not have the desired effect of keeping him in his position. I note that he was offered the right to representation throughout the process. I note that he was offered the right of appeal, but it was denied because it was not made within the set time limit. However, I find that he presented his appeal which the Respondent referred to as a “strong appeal” to the Warehouse Manager not the Financial Controller. I find that this was an error on the Complainant’s part given the fact that he was represented. However, I do not accept that he didn’t make the appeal on time. He appealed to the Warehouse Manager who could easily have handed the appeal to the Financial Controller. I find that this was unacceptable and in doing so denied the Complainant his right to an appeal on a strictly technical point which was unacceptable given this set of circumstances here with his position was in danger. I find that inviting the Complainant to apply for a technical role that he was clearly unsuited for to be a meaningless act and unacceptable. Given those circumstances I find that the process lacked fair procedure and natural justice, which renders the dismissal by reason of redundancy unfair from a procedural point of view. 3) Grievance I note that he raised a grievance and this was investigated by the Chief Executive and was not upheld. I note that the Complainant was unhappy with the outcome and mediation was arranged but it didn’t take place due to the inability for face-to-face interaction. I found no evidence that this grievance influenced the decision to make the Complainant’s position redundant. |
Decision:
Section 8 of the Unfair Dismissals Acts, 1977 – 2015 requires that I make a decision in relation to the unfair dismissal claim consisting of a grant of redress in accordance with section 7 of the 1977 Act.
For the above stated reasons, I have decided that the dismissal was procedurally unfair.
I have decided that compensation is the most appropriate remedy.
I have decided that the Respondent should pay the Complainant €5,000 compensation in addition to the redundancy payment already made.
This is to be done within six weeks of the date below.
Dated: August 13th 2021
Workplace Relations Commission Adjudication Officer: Eugene Hanly
Key Words:
Unfair selection for redundancy |