Accessibility at the Workplace Relations Commission – Support for people with disabilities.
Our Commitment
The Workplace Relations Commission (WRC) is committed to providing information and services that are fully accessible to all of our customers. If you have a disability and need help to access our information, buildings or processes, we will do our best to support you.
Information on accessibility is also contained in the WRC Customer Service Charter - Workplace Relations Commission.
Accessibility Assistance at the WRC
Access Officers
The WRC has Access Officers who help people with disabilities to use our services. They can:
- Give information about accessibility
- Help arrange reasonable accommodations
- Provide publications in accessible formats (e.g., large print, braille, audio)
- Explain how to access WRC buildings and services
- Pass on information about your accessibility needs to WRC staff
Contact Our Access Officer
Alan Barron, Access Officer
Workplace Relations Commission
Lansdowne House, Lansdowne Road
Dublin 4, D04 A3A8
Lo Call: 0818 80 80 90
Email: customerservice@workplacerelations.ie
What the WRC Cannot Do
The WRC must stay completely impartial during hearings. Because of this, the WRC cannot:
- Provide someone to sit with you during your hearing to explain legal terms or advise you
- Give help that could be seen as supporting one side in a case
- Provide someone to interpret or simplify what is said during the hearing
Interpreters (such as ISL or foreign-language interpreters), which may be provided by the WRC only translate what is said word for word. They do not explain, advise or change the meaning.
Supports You May Bring Yourself
You may bring:
- A trusted friend or family member
- An advocate
- A support person
- A representative
If plain language or extra time would help, the Adjudication Officer can be informed before the hearing.
If You Need Other Accommodations
If there is something else that would help you take part, please let us know. We will consider any reasonable accommodation.
Publications in Accessible Formats
We are developing publications in large print, Braille and audio.
Breastfeeding facilities for visitors to the Workplace Relations Commission (WRC).
The WRC provides facilities for breastfeeding or expressing milk.
Website Accessibility
Designed to meet W3C WCAG guidelines.
Website Design
- Built using XHTML and CSS
- Clean layout, consistent navigation
- Screen‑reader friendly (JAWS, Browsealoud)
- Images used only for illustration
Font Size
Users can adjust font size in their browser.
PDF Format
PDFs available; alternative formats on request. Email webmaster@workplacerelations.ie
Search
Search is available, including decisions and determinations.
Access Keys / Zoom Controls
Ctrl + to zoom in, Ctrl - to zoom out, Ctrl 0 to reset.
Links
All links have title attributes. External links all open in a new window.
Images
All images have ALT text unless decorative.
Tables
Used sparingly.
Browser Testing
Validated using W3C tools.
Maintaining accessibility
Feedback welcome at webmaster@workplacerelations.ie