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COVID-19 Update - 18 March 2020

The Workplace Relations Commission (WRC) is committed to the health and safety of users of its services and of staff. Mindful of the latest Government announcements, the WRC has postponed all Adjudication Hearings, Conciliation Meetings, Face to Face Mediations, and on-site Inspections from 13th March until the 29th March 2020.

However, in the interim the WRC remains open for business and parties can submit complaints for adjudication using the online complaint form at the following link:

It is recommended that parties use the online complaint form only to submit complaints and to be aware of the important timeframes for submitting these complaints. The date of receipt will be recorded on the online complaint form. We will follow up to schedule hearings at an appropriate time and subject to government advice. However, given the nature of the present situation it may be a period of time before such hearings are in a position to proceed.

In this regard, the WRC Mediation Team will endeavour to contact parties, to offer them the option of telephone mediation. This may assist the parties to resolve the complaint speedily, without the need for adjudication.

Conciliation referrals can continue to be submitted online via email at

While on-site Inspections have ceased for the present, Inspectors work in monitoring labour exploitation, and checking that workers statutory employment rights are given, will continue. Being mindful of prevailing circumstances in each business, Inspectors will progress existing inspections and commence new cases based on risk. They will contact employers by phone, letter or email.

Where documentation is outstanding this can be sent by post to the relevant WRC office or you can use WRC’s secure file transfer facility, ShareFile. If you wish to use this facility, the inspector can send you a secure Sharefile link.

Cooperation by businesses in dealing with us in this manner is appreciated.

The situation will be kept under review and updates will be posted on the WRC website and social media channels.