The responsibilities of the Director General include:
- Advising the Board of the WRC in relation to the development of the medium-term Strategy of the Commission and driving the achievement of strategic goals through annual Work Programmes;
- Managing the delivery across the State of the highest quality early resolution, mediation and adjudication services in relation to complaints presented and disputes referred to the Director General;
- Ensuring effective inspection and enforcement activity across the State results in enhanced employment rights protection of workers and assists employers in meeting their responsibilities;
- Ensuring the delivery of quality service to WRC customers across all activities of the WRC.